This privacy policy applies to you, the User of this Website and Mansfield Counselling, the owner and provider of this Website. Mansfield Counselling takes the privacy of your information very seriously. This privacy policy applies to the use of any and all Data collected by us or provided by you in relation to your use and interaction with the Website.
Definitions and interpretation
In this privacy policy, the following definitions are used:
Data: collectively all information that you submit to Mansfield Counselling via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).
Data Protection Laws: any applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR: the General Data Protection Regulation (EU) 2016/679.
UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User or you: any third party that accesses the Website and is not either (i) employed by Mansfield Counselling and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Mansfield Counselling and accessing the Website in connection with the provision of such services; and Website: the website that you are currently using mansfieldcounselling.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
The singular includes the plural and vice versa;
References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” means “including without limitation”; reference to any statutory provision includes any modification or amendment; the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
This privacy policy applies only to the actions of Mansfield Counselling and Users concerning this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Mansfield Counselling is the “data controller”. This means that Mansfield Counselling determines the purposes for which and the manner in which, your Data is processed.
Data collected
We may automatically collect (as well as via the contact form) the following data, which includes personal Data, from you:
• contact Information such as email addresses and • telephone numbers
• IP address (automatically collected)
• web browser type and version (automatically collected);
• operating system (automatically collected)
• a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)
• any other personal information submitted via email or through the contact form.
in each case, in accordance with this privacy policy.
How we collect Data
We collect Data in the following ways:
data is given to us by you;
data is received from other sources, and
data is collected automatically.
Data that is given to Mansfield Counselling by you
Mansfield Counselling will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you elect to receive marketing communications from us; when you use our services;
in each case, in accordance with this privacy policy.
Data that is received from publicly available third parties sources
We will receive Data about you from the following publicly available third-party sources:
Google
Facebook
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
improvement of our services;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are unsatisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
Who do we share Data with?
Any information provided via the contact form or via email is kept private. No other person(s) or organisation has direct access to this information.
Our website allows you to contact us through our contact form at the bottom of web pages.
The Information you provide through our contact form is not stored on our servers. The information you provide through our contact form is forwarded to our secure email provider. Only Mansfield Counselling (June Straw) and one administrator have access to these emails.
All correspondence through our contact form is saved for 60 days and then deleted permanently from our email server.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete the personal information that you have provided us with. You can make a request by contacting us at togetherwecan@mansfieldcounselling.co.uk.
The only exception to this is If you have selected that you consent for the data submitted via the contact form to be referred to another counsellor.
Once your query has been referred, you should consult that counsellor about their privacy policy.
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
We store your Data on secure email servers.
All contact forms and email submissions are processed through a secure email account.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: togetherwecan@mansfieldcounselling.co.uk.
If you want detailed information from Getting Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data Retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
Right to access – the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries exercise any of your rights set out above, or withdraw your consent to processing your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: togetherwecan@mansfieldcounselling.co.uk.
If you are not satisfied with how we handle a complaint you make concerning your Data, you may be able to refer your complaint to the relevant data protection authority. This is the Information Commissioner’s Office (ICO) for the UK. The ICO’s contact details can be found on their website at https://ico.org.uk/
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statements of other websites prior to using them.
Changes in business ownership and control
Mansfield Counselling may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Mansfield Counselling. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
This Website may place and access certain Cookies on your computer. Mansfield Counselling uses cookies to improve your experience of using the Website and to improve our range of products and services. Mansfield Counselling has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All Cookies used by this Website are used in accordance with current UK and EU Cookie laws.
If you wish to opt out of any cookies you can do so by tailoring your preferences through your browser.
This Website may place the following Cookies:
Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies – They allow us to recognise and count the number of visitors and see how visitors move around our website when using it. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.
Functionality cookies – These are used to provide a more fluid experience when browsing our website. For example, the website’s theme uses cookies to serve specific-sized images depending on what device you are viewing the website on.
You can find a list of Cookies we use in the Cookies Schedule below.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently, including personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to https://aboutcookies.org. You will also find details on how to delete cookies from your computer.
Cookies Schedule as of 07/08/2023
_ga – Used by Google Analytics to distinguish users.
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_ga_EZGNV8TVJL – Used by Google Analytics (GA4) to establish a data stream.
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CONSENT – Used by Google.
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NID – Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember the user’s preferences and other information, such as the user’s preferred language (e.g. English), how many search results the user wishes to have shown per page (e.g. 10 or 20), and whether or not the user wishes to have Google’s SafeSearch filter turned on.
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wordpress_test_cookie – For every visitor to check if the browser accepts cookies.
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uncode_privacy[consent_types] – To determine if the user has previously acknowledged and accepted the website’s privacy policy.
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ANID – This cookie is used for advertising served across the web and stored in google.com
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1P_JAR – This sets a unique ID to remember your preferences and other information such as website statistics
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You may not transfer your rights under this privacy policy to anyone else. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
Mansfield Counselling reserves the right to change this privacy policy as we deem necessary from time to time or as required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Mansfield Counselling by email at togetherwecan@mansfieldcounselling.co.uk.
Attribution
This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk)
Our site also uses Google reCAPTCHA. Full terms and conditions can be viewed here: Google Privacy Policy and here: Google Terms